What makes a good collection services company?
For medical establishments, a billing & collection service is not hard to find. Medical billing companies are everywhere nowadays. However, finding a GOOD medical billing & collection service is not as simple. It is a highly specialized field that requires a combination of talents to be considered GOOD and RELIABLE.
When considering various companies for hire, first take a look at experience. As mentioned, medical billing is complex. You’ll need someone who knows the industry and rarely makes a mistakes.
Also keep an eye on companies with a strong technological infrastructure (software, telecom, etc). Although this is billing, much is paperless these days. You’ll need a company that can keep can records, especially in the digital realm.
Last but not least, the best candidates are ICD-10 competent. Understanding the codes and jargon will make communicating with them on discrepancies and customer-specific issues a hell of a lot easier.
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